original definition of emotional labor by Arlie Russell Hochschild
@entreprecariat "I use the term *emotional labour* to mean the management of feeling to create a publicly observable facial and bodily display; emotional labor is sold for a wage and therefore has *exchange value*. I use the synonymous terms *emotion work* or *emotion management* to refer to these same acts done in a private context where they have *use value*."
@rra thanks for retyping. I was from the phone, next time I'll do it too
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