@air_pump maybe have a look at the HCI subfield of 'Computer Supported Collaborative Work' (CSCW). I don't have particular recommendations though.
@rra oh this sounds like a great subfield, thank you!
@air_pump important issue, which i have the impression is under-researched. A bit off topic maybe, this take of Paul Ford on Microsoft Office. https://medium.com/message/the-great-works-of-software-705b87339971
@entreprecariat This looks great, thanks! And yea looks pretty under-researched, there must be stuff on this in STS but so hard to search for it!
@air_pump @entreprecariat Maybe this paper could be of interest although a bit off as well ? http://pure.au.dk/portal/files/121600144/Applications.pdf
@air_pump this specifically on Slack and journalism, idk if it's within your scope
@air_pump these also are out of scope probably but may be slightly interesting
@sifr thank you! slightly out of scope indeed but still interesting. funny how they all make up categories for collaborative software:
- 'Online Collaborative Software (OCS), the most popular of which is Slack'
- 'Team communication platforms (TCPs), including the Slack software service'
@sifr now you made me wish that Slack-as-humanity's-dumpster-fire was in my scope :)
@air_pump It’s an interesting finding in itself if this stuff is hard to find. It’s often hard to reflect on the things that are too close to us and that we use everyday. Opening them to critique can feel counterproductive.
@mmin ha true, I can't believe there is not more on this though. Seems like something HCI or STS would do. Problem might be I'm asking vague questions.
I was hoping to find more on data uses and abuses in "free" office suite settings. I guess that aspect is very hard to study, only ever glimpsed through little fuck-ups like this: https://www.theregister.co.uk/2017/10/31/google_docs_blocked/
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